567mm FAQ — Frequently Asked Questions
From how to deposit, log in, and claim bonuses to how to play live casino games — this page covers the questions players ask most, with clear answers all in one place.
This FAQ page is put together for players who regularly have questions for 567mm. Information on opening and logging in to your account, making deposits and withdrawals, contacting support, and playing live casino games is organised by category so you can find what you need quickly. If something is still unclear after reading, our 24/7 Live Chat team is ready to help you in Burmese.
Account & Registration
When you get a new phone, you can still log in with your existing 567mm account. Just use your username and password to log in and all your account data will still be there. When you log in from a new device, our system may run a verification check — this is only to protect your account.
Each player is allowed to open one account only. If more than one account is found under a single player, bonuses and withdrawal access may be suspended. If you are having trouble logging in to an existing account, our Live Chat team can help you.
If you want to change your phone number, payment method, or any other personal details, contact 567mm Live Chat. The support agent may ask you to verify your identity before making the changes. If there are fields you can edit yourself, you can do so through your profile settings.
Your password must be at least 8 characters long, and mixing numbers with letters makes it stronger. For your username, you can use any combination of Latin letters and numbers. It can be difficult to change later, so choose carefully. Try not to share your password with anyone.
If you can't log in, first check your mobile data or Wi-Fi connection. If you've forgotten your password, tap "Forgot Password" and reset it using your registered phone number. If that doesn't work, contact 567mm Live Chat — we'll verify your account and help you get back in.
Support
Yes. 567mm's Live Chat service operates directly in Burmese. Our support staff understand the questions Myanmar players have and can answer them clearly without any communication gap.
Yes. 567mm customer service operates 24 hours, 7 days a week, so you can reach us at any time, Myanmar Standard Time (MMT). No appointment needed — get instant Chat support right away.
Before you get in touch, have these ready: (1) your username or the phone number on your account, (2) the time the issue occurred (MMT), and (3) for financial matters, the transaction ID or a screenshot of the transfer. Having these details on hand will help us resolve your issue faster.
There are two ways to contact us — Live Chat (directly on the website, handled in Myanmar language instantly) and Email ([email protected]). These are the only official contact channels we use. We do not offer support via Telegram, Viber, or phone number.
Live Casino
Yes. 567mm's Live Casino is browser-based, so you can play on both Android and iOS phones without downloading any app. With a good data connection and sufficient battery, you can watch the real-time camera feed clearly and smoothly.
Dragon Tiger is a straightforward betting game where you pick which side — Dragon or Tiger — will be dealt the higher card. The rules are clear enough that players new to casino games can jump right in. You choose from three options: Dragon, Tiger, or Tie, and the result is instant.
In Roulette you can bet on a single number (Straight Up), a pair of numbers (Split), a row of numbers, Red or Black, Odd or Even, and the two halves of the number range (1–18 or 19–36). Straight Up bets can pay out much higher, but the odds are narrower, so it's worth understanding the game well before you play.
In Baccarat there are three betting options: Banker, Player, and Tie. The Banker bet has a higher win rate by the nature of the game, which is why a commission is taken when it wins. Tie pays out at higher odds but hits less often, so regular players frequently suggest beginners start with Banker or Player.
Deposit
If your deposit has not arrived in your account after 15–20 minutes, first check the transaction history in your KBZPay / Wave Money / AYA Pay / CB Pay app and copy or note the transaction ID. Then open 567mm Live Chat and send us that transaction ID — we will look into it and sort it out for you.
At 567mm, the minimum amount for every deposit method is 20,000 Ks. The same minimum of 20,000 Ks applies to withdrawals as well. Transactions below this amount will not be accepted by the system.
567mm currently supports the following deposit and withdrawal methods — KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum for every method is 20,000 Ks, and all funds are encrypted for your security.
To deposit with Wave Money: (1) Copy the deposit address / Wave number from your 567mm account, (2) transfer the money to that number via the Wave Money app and enter your username in the reference / message field, (3) enter the transaction ID in the 567mm deposit form. The funds should arrive within 15–20 minutes. If they don't, contact Live Chat.
Withdrawal requests are processed within 1 hour. This is 567mm's standard processing time; please also allow a little extra time for the bank or digital wallet's own internal processing.
We're here to help
If you've read through the questions and still need clarification, you can reach our Live Chat support in Myanmar language 24/7. You can also send us an Email and we'll get back to you as quickly as possible.
Log in to 567mm and start a Live Chat